@keyframes pulse-ring{0%,to{opacity:1}50%{opacity:.55}}:root{--bg-page: #f4f5f7;--bg-surface: #ffffff;--bg-surface-2: #fafafb;--bg-sidebar: #ffffff;--border: #e4e4e9;--border-strong: #d4d4db;--text-primary: #17171c;--text-secondary: #6b6b76;--text-muted: #9c9ca6;--accent: #5b4fe0;--accent-hover: #4c40ce;--accent-bg: #eeecfc;--accent-text: #4c40ce;--success-bg: #e3f6ea;--success-text: #167a3f;--warning-bg: #fdf1de;--warning-text: #93590a;--danger-bg: #fbe9e9;--danger-text: #b0271f;--radius-sm: 6px;--radius: 10px;--radius-lg: 14px;--shadow-sm: 0 1px 2px rgba(20, 20, 30, .06);--shadow-md: 0 4px 16px rgba(20, 20, 30, .08)}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Helvetica Neue,Arial,sans-serif;color:var(--text-primary);background:var(--bg-page);-webkit-font-smoothing:antialiased}h1,h2,h3{font-weight:600;margin:0 0 4px;letter-spacing:-.01em}h1{font-size:22px}h2{font-size:16px}p{margin:0;color:var(--text-secondary);font-size:14px;line-height:1.5}input,select,textarea{font:inherit;font-size:14px;padding:9px 12px;border:1px solid var(--border-strong);border-radius:var(--radius-sm);background:var(--bg-surface);color:var(--text-primary);outline:none;transition:border-color .15s ease}input:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-bg)}label{display:block;font-size:13px;font-weight:500;color:var(--text-secondary);margin-bottom:6px}button{font:inherit;font-size:14px;font-weight:500;padding:9px 16px;border-radius:var(--radius-sm);border:1px solid var(--border-strong);background:var(--bg-surface);color:var(--text-primary);cursor:pointer;transition:all .15s ease;white-space:nowrap}button:hover:not(:disabled){border-color:var(--accent);color:var(--accent)}button:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--accent);border-color:var(--accent);color:#fff}.btn-primary:hover:not(:disabled){background:var(--accent-hover);border-color:var(--accent-hover);color:#fff}.btn-ghost{border-color:transparent;background:transparent}.btn-danger-ghost{border-color:transparent;background:transparent;color:var(--danger-text)}.btn-danger-ghost:hover:not(:disabled){background:var(--danger-bg);border-color:transparent;color:var(--danger-text)}.btn-sm{padding:6px 12px;font-size:13px}.app{display:flex;flex-direction:column;min-height:100vh}.shell{display:flex;flex:1;min-height:0}.sidebar{width:232px;flex-shrink:0;background:var(--bg-sidebar);border-inline-end:1px solid var(--border);padding:20px 14px;display:flex;flex-direction:column;gap:22px}.nav{display:flex;flex-direction:column;gap:2px}.nav-link{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:var(--radius-sm);color:var(--text-secondary);text-decoration:none;font-size:14px;font-weight:500}.nav-link svg{flex-shrink:0;width:18px;height:18px}.nav-link:hover{background:var(--bg-surface-2);color:var(--text-primary)}.nav-link.active{background:var(--accent-bg);color:var(--accent-text)}.main{flex:1;min-width:0;padding:24px 32px 48px}.topbar{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:12px 24px;background:var(--bg-surface);border-bottom:1px solid var(--border);flex-shrink:0}.topbar-brand{display:flex;align-items:center;gap:10px;font-size:14px}.topbar-center{display:flex;align-items:center;justify-content:center;gap:12px;flex:1}.topbar-actions{display:flex;align-items:center;gap:12px}.topbar-role{font-size:13px;color:var(--text-muted)}.lang-toggle{display:flex;border:1px solid var(--border-strong);border-radius:var(--radius-sm);overflow:hidden}.lang-toggle button{border:none;border-radius:0;padding:7px 12px;font-size:13px}.lang-toggle button:not(:last-child){border-inline-end:1px solid var(--border-strong)}.lang-toggle button[data-active=true]{background:var(--accent-bg);color:var(--accent-text)}.lang-toggle button:hover:not(:disabled){color:var(--accent)}.page-header{display:flex;justify-content:space-between;align-items:flex-end;margin-bottom:20px;gap:16px;flex-wrap:wrap}.card{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:20px 22px}.toolbar{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:18px}.metric-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:14px;margin-bottom:24px}.metric-card{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px 18px}.metric-card .metric-label{font-size:13px;color:var(--text-secondary);margin-bottom:6px}.metric-card .metric-value{font-size:24px;font-weight:600;letter-spacing:-.01em}.table-wrap{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);overflow-x:auto;overflow-y:hidden}.row-actions{flex-wrap:wrap}table{width:100%;border-collapse:collapse;font-size:14px}thead th{text-align:start;font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.03em;color:var(--text-muted);padding:12px 18px;border-bottom:1px solid var(--border);background:var(--bg-surface-2)}tbody td{padding:12px 18px;border-bottom:1px solid var(--border)}tbody tr:last-child td{border-bottom:none}tbody tr:hover{background:var(--bg-surface-2)}.row-actions{display:flex;gap:6px;justify-content:flex-end}.badge{display:inline-flex;align-items:center;gap:5px;padding:3px 10px;border-radius:100px;font-size:12px;font-weight:600}.badge-success{background:var(--success-bg);color:var(--success-text)}.badge-muted{background:var(--bg-surface-2);color:var(--text-muted);border:1px solid var(--border)}.badge-accent{background:var(--accent-bg);color:var(--accent-text)}.badge-warning{background:var(--warning-bg);color:var(--warning-text)}.badge-danger{background:var(--danger-bg);color:var(--danger-text)}.badge-dot{width:6px;height:6px;border-radius:50%;background:currentColor}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#14141e73;display:flex;align-items:center;justify-content:center;z-index:50;padding:24px}.modal{background:var(--bg-surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);padding:24px;width:100%;max-width:440px;max-height:84vh;overflow-y:auto}.modal-section{margin-bottom:16px}.modal-section-title{font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);margin-bottom:8px}.checkbox-row{display:flex;align-items:center;gap:8px;padding:6px 0;font-size:14px;color:var(--text-primary)}.checkbox-row input{padding:0;width:16px;height:16px}.modal-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:18px;padding-top:16px;border-top:1px solid var(--border)}.empty-state{padding:40px 20px;text-align:center;color:var(--text-muted)}.error-banner{background:var(--danger-bg);color:var(--danger-text);padding:10px 14px;border-radius:var(--radius-sm);font-size:13px;margin-bottom:16px}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:10px;flex:1}.login-shell{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg-page);padding:24px}.login-card{width:100%;max-width:380px;background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);padding:32px}.field-group{display:flex;flex-direction:column;gap:16px;margin-top:20px}.crm-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:18px;align-items:start}@media (max-width: 1100px){.crm-layout{grid-template-columns:minmax(0,1fr)}}.crm-kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:14px;margin-bottom:18px}.crm-kpi{display:flex;align-items:flex-start;gap:14px;background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:18px}.crm-kpi-icon{display:grid;place-items:center;width:42px;height:42px;border-radius:var(--radius);flex:none}.crm-kpi-label{font-size:13px;color:var(--text-secondary);margin-bottom:4px}.crm-kpi-value{font-size:26px;font-weight:650;letter-spacing:-.02em;line-height:1.1}.crm-kpi-delta{display:inline-flex;align-items:center;gap:4px;font-size:12px;margin-top:6px;color:var(--text-muted)}.crm-kpi-delta[data-dir=up]{color:var(--success-text)}.crm-kpi-delta[data-dir=down]{color:var(--danger-text)}.crm-tabs{display:flex;gap:4px;border-bottom:1px solid var(--border);padding:0 6px;overflow-x:auto}.crm-tab{display:inline-flex;align-items:center;gap:7px;padding:13px 14px;background:none;border:none;border-bottom:2px solid transparent;margin-bottom:-1px;font-size:14px;font-weight:500;color:var(--text-secondary);cursor:pointer;white-space:nowrap}.crm-tab:hover{color:var(--text-primary)}.crm-tab[data-active=true]{color:var(--accent-text);border-bottom-color:var(--accent);font-weight:600}.crm-search{position:relative;flex:1;min-width:180px}.crm-search svg{position:absolute;left:11px;top:50%;transform:translateY(-50%);color:var(--text-muted);pointer-events:none}.crm-search input{width:100%;padding-left:34px}.crm-avatar{display:grid;place-items:center;width:32px;height:32px;border-radius:50%;font-size:12px;font-weight:650;letter-spacing:.02em;flex:none}.crm-name-cell{display:flex;align-items:center;gap:10px}.crm-name-sub{font-size:12px;color:var(--text-muted);margin-top:1px}.crm-cell-icon{display:inline-flex;align-items:center;gap:6px;color:var(--text-secondary)}.crm-cell-icon svg{color:var(--text-muted);flex:none}.crm-pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:14px 18px;border-top:1px solid var(--border);font-size:13px;color:var(--text-secondary)}.crm-page-btn{min-width:30px;height:30px;padding:0 8px;border:1px solid var(--border);background:var(--bg-surface);border-radius:var(--radius-sm);font-size:13px;color:var(--text-secondary);cursor:pointer}.crm-page-btn:hover:not(:disabled){border-color:var(--border-strong);color:var(--text-primary)}.crm-page-btn[data-active=true]{background:var(--accent);border-color:var(--accent);color:#fff;font-weight:600}.crm-page-btn:disabled{opacity:.45;cursor:default}.crm-rail-card{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:16px 18px}.crm-rail-card+.crm-rail-card{margin-top:16px}.crm-rail-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}.crm-rail-title{font-size:14px;font-weight:650}.crm-rail-link{font-size:12px;color:var(--accent-text);background:none;border:none;padding:0;cursor:pointer;font-weight:500}.crm-activity{display:flex;gap:11px;padding:9px 0}.crm-activity+.crm-activity{border-top:1px solid var(--border)}.crm-activity-icon{display:grid;place-items:center;width:30px;height:30px;border-radius:var(--radius-sm);flex:none}.crm-activity-title{font-size:13px;font-weight:500;line-height:1.35}.crm-activity-sub{font-size:12px;color:var(--text-muted);margin-top:2px}.crm-activity-time{font-size:11px;color:var(--text-muted);white-space:nowrap;flex:none;padding-top:2px}.crm-task-row{display:flex;align-items:center;gap:10px;padding:9px 0}.crm-task-row+.crm-task-row{border-top:1px solid var(--border)}.crm-task-title{font-size:13px;flex:1;min-width:0}.crm-task-title[data-done=true]{text-decoration:line-through;color:var(--text-muted)}.crm-funnel{display:flex;gap:3px;margin-bottom:12px}.crm-funnel-stage{flex:1;text-align:center;font-size:10px;font-weight:600;padding:7px 2px;color:var(--text-secondary);background:var(--bg-surface-2);border:1px solid var(--border);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.crm-funnel-stage:first-child{border-radius:var(--radius-sm) 0 0 var(--radius-sm)}.crm-funnel-stage:last-child{border-radius:0 var(--radius-sm) var(--radius-sm) 0}.crm-stage-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:3px;text-align:center}.crm-stage-count{font-size:16px;font-weight:650}.crm-stage-value{font-size:10px;color:var(--text-muted);margin-top:2px;line-height:1.3}.crm-pipeline-total{margin-top:12px;padding-top:12px;border-top:1px solid var(--border);font-size:13px;color:var(--text-secondary)}.crm-pipeline-total strong{color:var(--text-primary)}.crm-form-field{display:flex;flex-direction:column;gap:5px}.crm-form-field label{font-size:12px;font-weight:550;color:var(--text-secondary)}.crm-form-field .crm-required{color:var(--danger-text);margin-left:2px}.crm-form-field-wide{grid-column:1 / -1}.crm-type-picker{display:flex;gap:6px;flex-wrap:wrap}.crm-type-option{display:inline-flex;align-items:center;gap:6px;padding:8px 13px;border:1px solid var(--border);background:var(--bg-surface);border-radius:var(--radius-sm);font-size:13px;font-weight:500;color:var(--text-secondary);cursor:pointer}.crm-type-option:hover{border-color:var(--border-strong);color:var(--text-primary)}.crm-type-option[data-active=true]{background:var(--accent-bg);border-color:var(--accent);color:var(--accent-text);font-weight:600}.nav-toggle{display:none;align-items:center;justify-content:center;padding:7px;border-color:transparent;background:transparent;color:var(--text-secondary);flex:none}.nav-backdrop{display:none}@media (max-width: 900px){.nav-toggle{display:inline-flex}.sidebar{position:fixed;top:0;bottom:0;inset-inline-start:0;width:250px;z-index:60;overflow-y:auto;box-shadow:var(--shadow-md);transform:translate(-100%);transition:transform .22s ease}[dir=rtl] .sidebar{transform:translate(100%)}.sidebar.open,[dir=rtl] .sidebar.open{transform:none}.nav-backdrop{display:block;position:fixed;top:0;right:0;bottom:0;left:0;background:#14141e66;z-index:55}.main{padding:18px 16px 40px}.topbar{padding:10px 14px}.topbar{flex-wrap:wrap}.topbar-center{order:3;flex-basis:100%;justify-content:flex-start;overflow-x:auto;padding-bottom:2px}.topbar-role{display:none}}@media (max-width: 560px){h1{font-size:19px}.card,.crm-rail-card{padding:16px 14px}.main{padding:14px 12px 40px}.modal-overlay{padding:0;align-items:flex-end}.modal{max-width:none;max-height:92vh;border-end-start-radius:0;border-end-end-radius:0}.modal-actions button,.toolbar .btn-primary{flex:1}.crm-kpi-grid,.metric-grid{grid-template-columns:1fr}.crm-pagination{justify-content:center}}.ac-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:100;background:#14141e80;display:flex;align-items:center;justify-content:center;padding:20px}.ac-panel{background:var(--bg-page);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);width:100%;max-width:1180px;max-height:92vh;display:flex;flex-direction:column;overflow:hidden}.ac-header{display:flex;align-items:center;gap:12px;padding:14px 18px;background:var(--bg-surface);border-bottom:1px solid var(--border)}.ac-avatar-lg{display:grid;place-items:center;width:40px;height:40px;border-radius:50%;background:var(--accent);color:#fff;flex:none}.ac-title{font-size:16px;font-weight:650}.ac-sub{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-secondary);margin-top:2px}.ac-dot,.callbar-dot{width:8px;height:8px;border-radius:50%;background:var(--success-text);flex:none}.ac-dot[data-phase=ringing],.callbar-dot[data-phase=ringing]{background:var(--warning-text);animation:pulse-ring 1s ease-in-out infinite}.ac-dot[data-phase=on_hold],.callbar-dot[data-phase=on_hold]{background:var(--text-muted)}.ac-timer{font-variant-numeric:tabular-nums;font-weight:600;color:var(--text-primary)}.ac-header-actions{margin-inline-start:auto;display:flex;gap:6px}.ac-body{display:grid;grid-template-columns:280px minmax(0,1fr) 300px;gap:1px;background:var(--border);overflow:hidden;flex:1;min-height:0}.ac-col{background:var(--bg-page);padding:16px;overflow-y:auto;display:flex;flex-direction:column;gap:14px}.ac-col-contact,.ac-col-side{background:var(--bg-surface)}.ac-contact-head{display:flex;align-items:center;gap:12px}.ac-name{font-size:15px;font-weight:650;margin-bottom:4px;word-break:break-word}.ac-fields{display:flex;flex-direction:column;gap:8px;font-size:13px}.ac-tags{display:flex;flex-wrap:wrap;gap:6px}.ac-section-title{font-size:12px;font-weight:650;text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted)}.ac-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px}.ac-kpi{display:flex;align-items:center;gap:9px;background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius);padding:10px 12px;color:var(--accent-text)}.ac-kpi-label{font-size:11px;color:var(--text-muted)}.ac-kpi-value{font-size:14px;font-weight:650;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ac-timeline{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius);padding:4px 14px}.ac-controls{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.ac-ctl{display:flex;flex-direction:column;align-items:center;gap:5px;padding:11px 4px;font-size:11px;font-weight:550;color:var(--text-secondary);background:var(--bg-surface-2);border-color:var(--border)}.ac-ctl[data-on=true]{background:var(--accent-bg);border-color:var(--accent);color:var(--accent-text)}.ac-end{display:flex;align-items:center;justify-content:center;gap:8px;width:100%;background:var(--danger-text);border-color:var(--danger-text);color:#fff;font-weight:600;padding:11px}.ac-end:hover:not(:disabled){filter:brightness(.93);color:#fff;border-color:var(--danger-text)}.ac-keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:6px}.ac-key{padding:12px 0;font-size:15px;font-weight:600}.ac-inline-form{display:flex;flex-direction:column;gap:7px}.ac-footer{padding:10px 18px;background:var(--bg-surface);border-top:1px solid var(--border);font-size:12px;color:var(--text-muted);text-align:center}.callbar{position:fixed;inset-block-end:18px;inset-inline-end:18px;z-index:100;display:flex;align-items:center;gap:10px;padding:11px 16px;border-radius:100px;background:var(--bg-surface);box-shadow:var(--shadow-md);border:1px solid var(--border);font-size:13px}.callbar-time{font-variant-numeric:tabular-nums;color:var(--text-secondary)}@media (max-width: 1000px){.ac-body{grid-template-columns:minmax(0,1fr);overflow-y:auto}.ac-col-side{order:-1}.ac-col{overflow:visible}}@media (max-width: 560px){.ac-overlay{padding:0}.ac-panel{max-height:100vh;height:100%;border-radius:0}}.ac-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.ac-form .crm-form-field label{font-size:11px}.ac-form input,.ac-form select,.ac-form textarea{padding:6px 9px;font-size:13px;width:100%;min-width:0}.ac-row{display:flex;align-items:center;justify-content:space-between;gap:10px}.ac-yesno{display:flex;border:1px solid var(--border-strong);border-radius:var(--radius-sm);overflow:hidden}.ac-yesno button{border:none;border-radius:0;padding:5px 14px;font-size:13px}.ac-yesno button[data-on=true]{background:var(--accent);color:#fff}.ac-callback-set{display:flex;flex-direction:column;gap:6px;padding:10px 12px;background:var(--accent-bg);border-radius:var(--radius);font-size:13px}.modal-wide{max-width:780px}.cb-notes{max-width:220px;font-size:13px;color:var(--text-muted)}.cb-notes>span{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cb-note-error{margin-top:3px;font-size:12px;color:var(--danger-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cp-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;align-items:stretch}@media (max-width: 1180px){.cp-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width: 860px){.cp-grid{grid-template-columns:minmax(0,1fr)}}.cp-panel{padding:20px;margin-bottom:0;display:flex;flex-direction:column;min-width:0;height:100%}.cp-panel-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:14px}.cp-panel-head-tools{display:flex;align-items:center;gap:8px}.cp-panel-head-tools select{font-size:13px;padding:7px 10px;max-width:140px}.cp-panel-title{display:flex;align-items:center;gap:8px;font-size:16px;font-weight:650;color:var(--accent)}.cp-panel>.cp-panel-title{margin-bottom:14px}.cp-add{display:inline-flex;align-items:center;gap:5px;border-radius:999px;white-space:nowrap}.cp-modes{display:flex;gap:2px;padding:3px;margin-bottom:18px;border:1px solid var(--border-strong);border-radius:999px}.cp-mode{flex:1;border:none;border-radius:999px;padding:8px 10px;font-size:13px;background:transparent;color:var(--text-secondary);white-space:nowrap}.cp-mode[data-active=true]{background:var(--accent);color:#fff}.cp-trunk{width:100%;font-size:13px;margin-bottom:12px}.cp-search{position:relative;display:flex;align-items:center;flex:none;min-width:0}.cp-book-search>.cp-search{flex:1}.cp-search>svg{position:absolute;inset-inline-start:13px;color:var(--text-muted);pointer-events:none}.cp-search input{width:100%;height:42px;padding-inline:38px 12px;font-size:14px}.cp-clear{position:absolute;inset-inline-end:6px;width:28px;height:28px;padding:0;border:none;background:transparent;color:var(--text-muted)}.cp-keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin:20px auto;width:100%;max-width:268px;justify-items:center;align-content:center;flex:1 0 auto}.cp-key{width:100%;max-width:76px;aspect-ratio:1;border-radius:50%;display:flex;flex-direction:column;align-items:center;justify-content:center;line-height:1.1}.cp-key-digit{font-size:21px;font-weight:500;color:var(--text-primary)}.cp-key-letters{font-size:10px;letter-spacing:1px;color:var(--text-muted);margin-top:2px}.cp-actions{display:flex;justify-content:center;gap:22px;margin-top:4px;padding-top:4px}.cp-action{display:flex;flex-direction:column;align-items:center;gap:6px;font-size:11px;color:var(--text-muted)}.cp-round{width:58px;height:58px;border-radius:50%;border:none;display:flex;align-items:center;justify-content:center}.cp-round:disabled{opacity:.45}.cp-round-solid{background:var(--success-text);color:#fff}.cp-round-soft{background:var(--success-bg);color:var(--success-text)}.cp-book-search{display:flex;gap:8px;margin-bottom:12px}.cp-chips{display:flex;flex-wrap:wrap;gap:7px;margin-bottom:6px}.cp-chip{border:none;border-radius:999px;padding:7px 15px;font-size:13px;background:var(--bg-surface-2);color:var(--text-secondary)}.cp-chip[data-active=true]{background:var(--accent-bg);color:var(--accent-text);font-weight:550}.cp-list{display:flex;flex-direction:column;flex:1;min-width:0;min-height:0;overflow-y:auto}.cp-list[data-grid=true]{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:8px}.cp-row{display:flex;align-items:center;gap:10px;padding:11px 2px;border-bottom:1px solid var(--border);min-width:0}.cp-list[data-grid=true] .cp-row{border-bottom:none;border:1px solid var(--border);border-radius:var(--radius);padding:10px}.cp-row:last-child{border-bottom:none}.cp-avatar{position:relative;flex:none;width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:600}.cp-avatar-star{position:absolute;inset-block-end:-1px;inset-inline-end:-1px;color:#f0a500}.cp-row-main{flex:1;min-width:0}.cp-row-name{font-size:14px;font-weight:550;color:var(--text-primary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cp-row-sub{font-size:12.5px;color:var(--text-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cp-icon-btn{flex:none;width:34px;height:34px;padding:0;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;color:var(--text-secondary)}.cp-icon-btn[data-active=true]{background:var(--accent-bg);border-color:var(--accent);color:var(--accent-text)}.cp-icon-call{background:var(--success-bg);border-color:transparent;color:var(--success-text)}.cp-icon-call:disabled{opacity:.45}.cp-menu-wrap{position:relative;flex:none}.cp-menu{position:fixed;z-index:40;min-width:180px;padding:5px;border:1px solid var(--border);border-radius:var(--radius);background:var(--bg-surface);box-shadow:var(--shadow-md);display:flex;flex-direction:column}.cp-menu button{display:flex;align-items:center;gap:8px;border:none;background:transparent;padding:8px 10px;font-size:13px;text-align:start;color:var(--text-primary);border-radius:6px}.cp-menu button:hover{background:var(--bg-surface-2)}.cp-dot{flex:none;width:9px;height:9px;border-radius:50%;background:var(--text-muted)}.cp-dot[data-state=online]{background:var(--success-text)}.cp-dot[data-state=busy]{background:#d99a00}.cp-dot[data-state=offline]{background:var(--danger-text)}.cp-dial-btn{flex:none;display:inline-flex;align-items:center;gap:6px;padding:7px 13px;font-size:13px;border-radius:var(--radius);border-color:transparent;background:var(--danger-bg);color:var(--danger-text)}.cp-dial-btn[data-reachable=true]{background:var(--success-bg);color:var(--success-text)}.cp-dial-btn:disabled{opacity:1;cursor:not-allowed}.cp-empty{margin:14px 0;font-size:13px;color:var(--text-muted)}.cp-panel-foot{display:flex;align-items:center;justify-content:center;gap:4px;margin-top:auto;padding-top:12px;border:none;border-top:1px solid var(--border);background:transparent;font-size:13px;font-weight:550;color:var(--accent);text-decoration:none}.cp-statusbar{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:10px 20px;margin-top:18px;padding:14px 18px;border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--bg-surface);font-size:13px;color:var(--text-secondary)}.cp-status-item{display:inline-flex;align-items:center;gap:7px}.cp-status-item strong{font-weight:600;color:var(--danger-text)}.cp-status-item strong[data-ok=true]{color:var(--success-text)}.cp-status-trunk{display:inline-flex;align-items:center;gap:6px;font-weight:550;color:var(--text-primary)}:root{--viz-interactions: #4a3aa7;--viz-completed: #1baf7a;--viz-missed: #eb6834;--viz-out-completed: #008300;--viz-out-busy: #eda100;--viz-out-noanswer: #e34948;--viz-out-voicemail: #2a78d6;--viz-out-failed: #4a3aa7;--viz-out-other: #6b7280;--viz-tone-accent: #5b4fe0;--viz-tone-success: #167a3f;--viz-tone-info: #2a78d6;--viz-tone-warning: #b8730a;--viz-tone-danger: #d0356b}.viz-wrap{position:relative;width:100%}.viz-svg{display:block;width:100%;height:auto;overflow:visible}.viz-spark{display:block;width:100%;height:44px;margin-top:10px}.viz-grid{stroke:var(--border);stroke-width:1}.viz-crosshair{stroke:var(--text-muted);stroke-width:1;stroke-dasharray:3 3}.viz-axis{font-size:10px;fill:var(--text-muted)}.viz-legend{display:flex;flex-wrap:wrap;gap:6px 16px;margin-bottom:10px}.viz-legend-item{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:var(--text-secondary)}.viz-swatch{flex:none;width:10px;height:10px;border-radius:3px}.viz-tip{position:absolute;top:8px;z-index:5;pointer-events:none;padding:8px 10px;border:1px solid var(--border);border-radius:var(--radius);background:var(--bg-surface);box-shadow:var(--shadow-md);font-size:12px;white-space:nowrap}.viz-tip-title{font-weight:600;color:var(--text-primary);margin-bottom:4px}.viz-tip-row{display:flex;align-items:center;gap:6px;color:var(--text-secondary);padding:1px 0}.viz-tip-row strong{margin-inline-start:auto;padding-inline-start:12px;color:var(--text-primary)}.viz-donut{flex:none;width:168px;height:168px}.viz-donut circle{transition:stroke-width .12s ease}.viz-donut-value{font-size:26px;font-weight:650;fill:var(--text-primary)}.viz-donut-label{font-size:11px;fill:var(--text-muted)}.dash-head{display:flex;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:18px}.dash-title{font-size:24px;font-weight:650;margin:0 0 4px}.dash-sub{margin:0;font-size:14px;color:var(--text-muted)}.dash-range{font-size:13px;max-width:180px}.dash-kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;margin-bottom:16px}@media (max-width: 1240px){.dash-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width: 780px){.dash-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}}.dash-kpi{padding:16px 16px 0;overflow:hidden;display:flex;flex-direction:column}.dash-kpi-head{display:flex;align-items:flex-start;justify-content:space-between;gap:8px;margin-bottom:8px}.dash-kpi-label{font-size:12.5px;font-weight:550}.dash-kpi-icon{flex:none;width:34px;height:34px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center}.dash-kpi-value{font-size:27px;font-weight:650;color:var(--text-primary);line-height:1.15;font-variant-numeric:tabular-nums}.dash-kpi-delta,.dash-tile-delta{display:inline-flex;align-items:center;gap:3px;font-size:11.5px;color:var(--success-text)}.dash-kpi-delta{margin-top:5px}.dash-kpi-delta[data-dir=down],.dash-tile-delta[data-dir=down]{color:var(--danger-text)}.dash-kpi-delta-empty{color:var(--text-muted)}.dash-kpi.tone-accent{background:color-mix(in srgb,var(--viz-tone-accent) 6%,var(--bg-surface))}.dash-kpi.tone-success{background:color-mix(in srgb,var(--viz-tone-success) 6%,var(--bg-surface))}.dash-kpi.tone-info{background:color-mix(in srgb,var(--viz-tone-info) 6%,var(--bg-surface))}.dash-kpi.tone-warning{background:color-mix(in srgb,var(--viz-tone-warning) 7%,var(--bg-surface))}.dash-kpi.tone-danger{background:color-mix(in srgb,var(--viz-tone-danger) 6%,var(--bg-surface))}.dash-kpi.tone-accent .dash-kpi-label,.dash-kpi.tone-accent .dash-kpi-icon{color:var(--viz-tone-accent)}.dash-kpi.tone-success .dash-kpi-label,.dash-kpi.tone-success .dash-kpi-icon{color:var(--viz-tone-success)}.dash-kpi.tone-info .dash-kpi-label,.dash-kpi.tone-info .dash-kpi-icon{color:var(--viz-tone-info)}.dash-kpi.tone-warning .dash-kpi-label,.dash-kpi.tone-warning .dash-kpi-icon{color:var(--viz-tone-warning)}.dash-kpi.tone-danger .dash-kpi-label,.dash-kpi.tone-danger .dash-kpi-icon{color:var(--viz-tone-danger)}.dash-kpi-icon{background:color-mix(in srgb,currentColor 14%,var(--bg-surface))}.dash-row{display:grid;gap:16px;margin-bottom:16px;align-items:stretch}.dash-row-a{grid-template-columns:minmax(0,1.55fr) minmax(0,1.1fr) minmax(0,.95fr)}.dash-row-b{grid-template-columns:minmax(0,1fr) minmax(0,1.35fr) minmax(0,1.15fr)}@media (max-width: 1240px){.dash-row-a,.dash-row-b{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}}@media (max-width: 860px){.dash-row-a,.dash-row-b{grid-template-columns:minmax(0,1fr)}}.dash-panel{padding:18px;display:flex;flex-direction:column;min-width:0}.dash-panel-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:12px}.dash-panel-head h2{margin:0;font-size:15px;font-weight:600}.dash-panel-note{font-size:12px;color:var(--text-muted);white-space:nowrap}.dash-panel-link{font-size:13px;font-weight:550;color:var(--accent);text-decoration:none}.dash-chart-label{font-size:12px;color:var(--text-secondary);margin:8px 0 2px}.dash-donut-row{display:flex;align-items:center;gap:16px;flex-wrap:wrap}.dash-donut-legend{flex:1;min-width:150px;display:flex;flex-direction:column;gap:7px}.dash-legend-row{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-secondary)}.dash-legend-label{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.dash-legend-row strong{color:var(--text-primary);font-variant-numeric:tabular-nums}.dash-legend-pct{font-size:12px;color:var(--text-muted);font-variant-numeric:tabular-nums}.dash-mini-table{font-size:13px}.dash-mini-table th,.dash-mini-table td{padding:7px 8px}.dash-mini-table td .viz-swatch{display:inline-block;margin-inline-end:7px;vertical-align:middle}.dash-rank{list-style:none;margin:0;padding:0;display:flex;flex-direction:column}.dash-rank li{display:flex;align-items:center;gap:9px;padding:9px 0;font-size:13px;color:var(--text-secondary);border-bottom:1px solid var(--border)}.dash-rank li:last-child{border-bottom:none}.dash-rank-n{flex:none;width:20px;font-size:12px;color:var(--text-muted);font-variant-numeric:tabular-nums}.dash-rank-name{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text-primary)}.dash-rank li strong{font-variant-numeric:tabular-nums}.dash-tiles{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-auto-rows:1fr;gap:10px;flex:1}.dash-tile{display:flex;align-items:center;gap:10px;padding:12px;border-radius:var(--radius);background:var(--bg-surface-2);min-width:0}.dash-tile-icon{flex:none;width:32px;height:32px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:color-mix(in srgb,currentColor 15%,var(--bg-surface))}.dash-tile.tone-accent{color:var(--viz-tone-accent)}.dash-tile.tone-success{color:var(--viz-tone-success)}.dash-tile.tone-info{color:var(--viz-tone-info)}.dash-tile.tone-warning{color:var(--viz-tone-warning)}.dash-tile.tone-danger{color:var(--viz-tone-danger)}.dash-tile-label{font-size:11.5px;color:var(--text-muted)}.dash-tile-value{display:flex;align-items:baseline;gap:7px;font-size:17px;font-weight:600;color:var(--text-primary);font-variant-numeric:tabular-nums}.dash-activity{display:flex;flex-direction:column;flex:1;min-height:0}.dash-activity-row{display:flex;align-items:center;gap:10px;padding:10px 0;border-bottom:1px solid var(--border);min-width:0}.dash-activity-row:last-child{border-bottom:none}.dash-activity-icon{flex:none;width:30px;height:30px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:var(--bg-surface-2);color:var(--text-secondary)}.dash-activity-icon.tone-success{background:var(--success-bg);color:var(--success-text)}.dash-activity-icon.tone-danger{background:var(--danger-bg);color:var(--danger-text)}.dash-activity-main{flex:1;min-width:0}.dash-activity-title{font-size:13px;color:var(--text-primary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.dash-activity-sub{font-size:12px;color:var(--text-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.dash-activity-time{flex:none;font-size:11.5px;color:var(--text-muted);white-space:nowrap}.tb-menu-wrap{position:relative}.tb-pill{display:inline-flex;align-items:center;gap:7px;padding:6px 12px;border-radius:999px;font-size:13px;white-space:nowrap}.tb-pill:disabled{opacity:.65;cursor:not-allowed}.tb-icon-btn{position:relative;width:36px;height:36px;padding:0;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;color:var(--text-secondary)}.tb-badge{position:absolute;top:-2px;inset-inline-end:-2px;min-width:17px;height:17px;padding:0 4px;border-radius:999px;background:var(--danger-text);color:#fff;font-size:10px;font-weight:650;line-height:17px;text-align:center}.tb-user{display:inline-flex;align-items:center;gap:8px;padding:5px 10px 5px 5px;border-radius:999px}.tb-avatar{flex:none;width:30px;height:30px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:var(--accent);color:#fff;font-size:12px;font-weight:650}.tb-user-text{display:flex;flex-direction:column;align-items:flex-start;line-height:1.25}.tb-user-name{font-size:13px;font-weight:550;color:var(--text-primary)}.tb-user-role{font-size:11px;color:var(--text-muted)}.tb-menu{position:absolute;inset-inline-end:0;top:calc(100% + 6px);z-index:70;min-width:190px;padding:5px;border:1px solid var(--border);border-radius:var(--radius);background:var(--bg-surface);box-shadow:var(--shadow-md);display:flex;flex-direction:column}.tb-menu-wide{min-width:240px}.tb-menu button,.tb-menu a{display:flex;align-items:center;gap:8px;border:none;background:transparent;padding:8px 10px;font-size:13px;text-align:start;color:var(--text-primary);border-radius:6px;text-decoration:none}.tb-menu button:hover,.tb-menu a:hover{background:var(--bg-surface-2)}.tb-menu-note{margin-inline-start:auto;font-size:11.5px;color:var(--text-muted)}.tb-menu-title{padding:6px 10px 4px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted)}.tb-menu-empty{margin:0;padding:6px 10px 10px;font-size:13px;color:var(--text-muted)}.tb-menu-danger{color:var(--danger-text)}@media (max-width: 720px){.tb-user-text{display:none}.tb-pill{padding:6px 9px;font-size:0;gap:0}.tb-pill .cp-dot{width:10px;height:10px}}.nav-section{margin:16px 0 4px;padding-inline:10px;font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-muted)}.sidebar-foot{margin-top:auto;padding-top:14px}.sb-break{position:relative;padding:12px;border:1px solid var(--border);border-radius:var(--radius);background:var(--bg-surface)}.sb-break-active{border-color:transparent;background:var(--accent);color:#fff}.sb-break-head{display:flex;align-items:center;gap:9px;margin-bottom:10px}.sb-break-title{font-size:13px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sb-break-sub{font-size:11.5px;color:var(--text-muted);font-variant-numeric:tabular-nums}.sb-break-active .sb-break-sub{color:#ffffffd1}.sb-break-btn{width:100%;background:#fff;color:var(--accent);border-color:transparent}.sb-break-trigger{display:flex;align-items:center;gap:9px;width:100%;border:none;background:transparent;padding:0;font-size:13px;color:var(--text-primary)}.sb-break-trigger:disabled{opacity:.5;cursor:not-allowed}.sb-break-menu{inset-inline:0;inset-inline-end:auto;top:auto;bottom:calc(100% + 6px)}.brk-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:16px}.brk-current,.brk-today{padding:18px;margin-bottom:0}.brk-current.on{background:var(--accent);border-color:transparent;color:#fff}.brk-current-label{font-size:12px;color:var(--text-muted);margin-bottom:6px}.brk-current.on .brk-current-label,.brk-current.on .brk-current-sub{color:#ffffffd9}.brk-current-value{font-size:24px;font-weight:650;color:var(--text-primary);text-transform:capitalize}.brk-current.on .brk-current-value{color:#fff}.brk-current-sub{margin-top:5px;font-size:13px;color:var(--text-muted);font-variant-numeric:tabular-nums}.brk-end{margin-top:14px;background:#fff;color:var(--accent);border-color:transparent}.brk-list{display:flex;flex-direction:column}.brk-row{display:flex;align-items:center;gap:11px;padding:12px 0;border-bottom:1px solid var(--border)}.brk-row:last-child{border-bottom:none}.brk-icon{flex:none;width:34px;height:34px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:var(--warning-bg);color:var(--warning-text)}